Our ICT support solutions are tailored based on organisation requirements. Services offerings include remote and onsite support, helpdesk and advisory, hardware and software supply to name but some of the services. With a wealth of experience in providing ICT support services and procurement services to the sector, NGO’s can tap into our breadth of knowledge in providing cost effective solutions and leveraging NGO related discounts and our strong vendor relationships. We understand the limited funding that NGOs receive and work with them to ensure stable and reliable low TCO solutions and support. A sample of some of our services include;
• Ad Hoc Support (pay per use)
• Prepaid / Block Hours Support
• SLA (Service Level Agreements)
• Managed Services Solutions
• Cloud / Co-location hosting solutions
• Remote Monitoring Solutions
• Asset management and procurement services
• Compliance assistance with auditing and reporting
• Industry recommendations and best practices consultation services
With our extensive experience in designing, implementing and supporting ICT solutions for the sector, our company has built a wealth of knowledge and resources that can assist in the growth and development of capacity within the sector.