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Microsoft Teams Phone System Perth

Give your staff one familiar place for meetings, chat and everyday business calls.

BIZ-LYNX Technology sets up and supports Microsoft Teams Phone systems for Perth businesses, from planning and number porting through to call configuration and ongoing support.

Build on the Microsoft 365 tools your business already uses, with local support from a team that understands how your systems work together.

Move your business calls into a system that works.

Make and receive calls with Microsoft Teams and simplify how your business communicates. Get in touch to see what’s involved.


    Simplify IT, Amplify Your Success

    Explore Our Services

    Microsoft 365

    Licensing, migration, configuration and ongoing support for the Microsoft tools your business uses every day.

    3CX Phone Systems

    A flexible business phone platform for organisations with different or more complex telephony requirements.

    Business Phone Systems & Connectivity

    Business phone and connectivity solutions configured around how your team communicates and operates.

    Because your phone system should fit the way your team works

    Staff may work across the office, home and other locations, while Microsoft Teams already handles meetings, chat and collaboration.

    A separate or ageing phone system can add unnecessary complexity, including:

    • Switching between Teams and a separate phone platform
    • Business calls tied to office handsets
    • Different providers managing phones and Microsoft 365
    • Difficulty handling calls away from the office
    • Extra administration as users and roles change

    For suitable businesses, Teams Phone can replace a traditional PABX or separate phone system, bringing external calling into the Microsoft environment staff already use.

    We handle the technical setup around your users, numbers and calling requirements.

    Complete Teams Phone support from setup to ongoing management

    We manage your Teams Phone setup from initial planning and configuration through to ongoing support.

    Teams Phone setup and migration

    We plan and configure Teams Phone around your users, business numbers and existing Microsoft 365 setup.

    Number porting and call configuration

    We help you keep eligible business numbers and configure incoming calls around the way customers contact your team.

    Ongoing Teams Phone support

    Our team provides ongoing help with users, calling settings and changes to your Teams Phone setup.

    Speak to a local Teams Phone specialist

    Choosing the right phone system starts with understanding how your business communicates.

    We look at your existing setup, business numbers, users and calling requirements before recommending a practical approach. If Teams Phone is the right fit, we can manage the setup and migration, coordinate eligible number porting, configure call handling and provide ongoing support as your needs change.

    You get clear advice about your options without having to navigate Microsoft licensing, carrier arrangements and phone configuration on your own.

    microsoft teams phone system

    Who We Are

    For more than 30 years, we’ve helped businesses across Perth and regional WA make technology easier to manage.

    Our experience spans Microsoft 365, managed IT, connectivity and business phone systems, giving us a clear view of how Teams Phone fits with the technology your business already relies on.

    We work with small and medium businesses, not-for-profits and organisations with remote or distributed teams. Our approach is practical and straightforward, with clear advice and local support when you need it.

    Why choose BIZ-LYNX Technology?

    Teams Phone works within a wider Microsoft and communications environment. Our experience across both means we can look after your phone system as part of the technology your business already relies on.

    • Clear advice that simplifies decisions

      We explain licensing, connection options and setup requirements in plain language, helping you understand what your business needs without unnecessary technical detail.

    • Setup and number porting taken care of

      From user configuration and call flows to eligible number porting, we coordinate the transition and take care of the important details.

    • Perth-based support when you need it

      You can reach our local team for day-to-day support, with onsite assistance available when required.

    • Microsoft 365 and calling managed together

      As a Qualified Direct Tier 1 Microsoft Partner, we can manage Teams Phone alongside the Microsoft services your business already uses. Existing BIZ-LYNX Technology Microsoft 365 clients can keep their calling and Microsoft support with a team that already knows their setup.

    • A long-term technology partner

      As your business changes, we provide ongoing support and practical guidance to help keep your phone setup aligned with your needs.

    The benefits of Microsoft Teams Phone

    Bring everyday business calling into the Microsoft 365 environment your team already knows, reducing the need to manage separate communication systems.

    One place for everyday communication

    Make and receive external calls through Teams alongside the meetings and chat your staff already use.

    More flexibility for your team

    Take business calls on a computer or mobile device, with compatible desk phones available where a physical handset makes sense.

    Better handling of incoming calls

    Use an auto attendant, an automated greeting and menu, to direct customers to the right place. Call queues can hold and distribute incoming calls to available team members.

    Easier day-to-day management

    Manage Teams Phone users and calling settings alongside Microsoft 365, making everyday administration easier as staff join, leave or change roles.

    Build on your Microsoft 365 setup

    Teams Phone licensing depends on the Microsoft 365 services your business already uses. We review your current licensing and explain what is already in place and what needs to be added.

    Turn Microsoft Teams into your business phone system

    Microsoft Teams Phone adds external business calling to the Teams app your staff already use for meetings and chat.

    Your team can make and receive regular business calls, transfer callers and manage voicemail on a computer or mobile device, with compatible desk phones available where needed.

    Connect Teams Phone around your business needs

    Teams Phone can connect to regular landline and mobile networks in several ways. We review your existing setup and recommend an option that fits your calling requirements, carrier arrangements and Microsoft 365 setup.

    Keep calling within Microsoft

    Microsoft can provide the external calling connection directly through a Microsoft Calling Plan, offering a straightforward option for eligible businesses.

    Connect Teams through an approved carrier

    Operator Connect links Teams with an approved telecommunications provider, allowing your staff to make and receive external calls through Teams using the provider’s calling service.

    Get more flexibility around your carrier setup

    Direct Routing connects Teams with a chosen carrier through a Session Border Controller, or SBC, which securely manages voice traffic between Teams and the telephone network.

    Is Teams Phone right for your business?

    Teams Phone can suit businesses already using Microsoft 365 that want straightforward business calling through Teams.

    3CX can suit organisations with more complex telephony requirements or those that prefer their phone system to operate independently of Microsoft 365.

    We deploy and support both, so our recommendation is based on your existing setup, calling requirements and plans for your business.

    Who we partner with

    Let’s simplify your business calling

    Managing business calls shouldn’t mean juggling separate systems, providers or office-bound handsets.

    We set up and support Microsoft Teams calling for Perth businesses, with local expertise across Microsoft 365 and business phone systems.

    Already using Microsoft 365? Talk to our Perth team about whether Teams Phone is the right fit and what moving from your current phone system could look like.

    Let’s simplify your business calling

    Managing business calls shouldn’t mean juggling separate systems, providers or office-bound handsets.

    We set up and support Microsoft Teams calling for Perth businesses, with local expertise across Microsoft 365 and business phone systems.

    Already using Microsoft 365? Talk to our Perth team about whether Teams Phone is the right fit and what moving from your current phone system could look like.

    FAQ

    Frequently Asked Questions

    Standard Teams calls are generally between people using Microsoft Teams. Teams Phone extends that functionality so your staff can make and receive calls using regular business, landline and mobile numbers.
    The licensing you need depends on your existing Microsoft 365 services and how external calling will be connected. We review your current licensing first, then explain what is already in place and what needs to be added for your Teams Phone setup.
    Yes, Teams Phone can support staff working across different offices, home and remote locations. We configure users, business numbers and call handling around how your team operates, rather than tying your phone system to one physical office.

    Before replacing a PABX, we look at how your existing phone system is used, including business numbers, users, incoming call flows and any specific functions your team relies on. This helps identify what needs to be accommodated in Teams Phone before the changeover takes place.

    The right fit depends on your existing systems and how your business handles calls. Teams Phone can suit businesses already using Microsoft 365 with straightforward calling needs, while 3CX can suit more complex telephony requirements or businesses that prefer a phone platform independent of Microsoft. We support both and can help you compare the options based on your requirements.
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