Microsoft Teams Phone

Unleash the power of Microsoft Teams through the Microsoft Teams Phone System, an all-encompassing solution that transforms cloud voice and video calling for businesses of every scale. Seamlessly connect and communicate within your organisation with the Microsoft Teams Phone System, regardless of your preferred work environment—whether it's a computer, tablet, mobile device, or desk phone.

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For organisations seeking an enterprise-grade telephony solution tailored to their needs, BIZ-LYNX Technology provides a dedicated Microsoft Teams integration. This integration enhances the Teams Phone System experience significantly, offering advanced features like integrated SMS capability and real-time, single-system analytics.

Prerequisites

To leverage the full capabilities of Microsoft Teams Phone System, ensure you have:

Microsoft Business Voice License: Activate this license from the Microsoft 365 admin centre to enable advanced calling features.
Calling Plan: Choose a calling plan package that suits your organisation’s needs.
PSTN Connectivity: Connect to the Public Switched Telephone Network (PSTN) either through Microsoft’s Calling Plan or utilising one of our SIP Trunking services.
Direct Routing: Implement direct routing to connect the public network and the cloud seamlessly.

Simplify IT, Amplify Your Success

Key Features of Virtual PBX Systems

Enterprise Cloud Calling

Empower your team with essential calling features such as consultative transfers, music on hold, call park, and cloud voicemail, all seamlessly integrated into Microsoft Teams.

Global Administration

Streamline administration and monitoring of your calling activities with the Teams admin centre and call quality dashboard in Microsoft 365. Centralised management saves time for your IT professionals, allowing them to focus on strategic initiatives.

Collaborative Calling

Foster collaboration within your organisation with features like group call pickup, delegation, and shared line appearance, enhancing productivity and teamwork.

Customer Support

Deliver exceptional customer service with cloud auto attendants and call queues, ensuring every call is answered promptly and routed to the right queue.

Deployment Options

Choose the deployment option that best suits your organisation’s needs:

Calling Plan: Opt for a simple all-in-the-cloud solution with Microsoft as your carrier *conditions apply.

Direct Routing: Utilise your own PSTN by connecting your Session Border Controllers (SBCs) to the Phone System, offering flexibility and control over your telephony infrastructure.
Operator Connect: Partner with one of the carriers in the Operator Connect program to manage your Session Border Controllers and PSTN requirements on your behalf, simplifying deployment and management.

Why Choose Microsoft Teams Phone System?

Seamless Integration: Integrate calling capabilities directly into the familiar Microsoft Teams interface, eliminating the need for separate communication tools.
Scalability: Scale your telephony solution effortlessly as your business grows, with the flexibility to add or remove users as needed.
Cost-Efficiency: Consolidate your communication tools into a single platform, reducing costs associated with maintaining multiple solutions.

Simplify IT, Amplify Your Success

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